Categories
Warranty Claim
Limits of Warranty
Process of claim
Shipping Cost
Method of Refund
All products sell with warranty and are returnable under 7 days Money Back Guarantee from date of buyer receiving the purchase.
Discrepancy / wrong items shipped
Shipping damage
Lost Package
Product defective
Other issue
By visiting and purchasing from our website, user / buyer agree that the limit of liability of PcHub.com in providing any service, repairing or/and selling any item in its website shall be limited to the actual value of item purchased by the buyer.
PcHub.com cannot be held responsible for any damages of whatever nature, or under whatever situation and condition, any special and incidental damage, directly or indirectly damage, or any economic consequential damage involving loss of profit or saving arising because of using PcHub.com services or products.
No RMA number is needed
You may login to you user account and local your Order Number, example
Just send an acknowledgment email to care@pchub.com with the information of
Order number and the reason
If the claim is for product defective or shipping damage, must Include the images show clearly the defective portion.
In some of our past cases, the claimed defects are actually due to improper method of usage and some other reasons that might be solved with our technical support.
Once we receive your claim, we would email you within 48 hours to give direction as to handle your claim.
Under all circumstances the original shipping cost would not be refunded, except Pchub make mistake on shipping out the defective product, not as described or shipping damage.
All type of refunds would be made within 24 hours via the method of the payment we receive.
