Warranty Claim

Warranty Claim
Limits of Warranty
Process of claim
Shipping Cost
Method of Refund


7-days Money Back Guarantee

All products sell with warranty and are returnable under 7 days Money Back Guarantee from date of buyer receiving the purchase.


Guarantee claim for:

Discrepancy / wrong items shipped
Shipping damage
Lost Package
Product defective
Other issue


Limits of Warranty

By visiting and purchasing from our website, user / buyer agree that the limit of liability of PcHub.com in providing any service, repairing or/and selling any item in its website shall be limited to the actual value of item purchased by the buyer.

PcHub.com cannot be held responsible for any damages of whatever nature, or under whatever situation and condition, any special and incidental damage, directly or indirectly damage, or any economic consequential damage involving loss of profit or saving arising because of using PcHub.com services or products.


Process of claim

No RMA number is needed


Registered user

You may login to you user account and local your Order Number, example


Not registered user

Just send an acknowledgment email to care@pchub.com with the information of
Order number and the reason

  • defective or
  • Wrong product ordered or
  • Shipping damage or
  • 7-days Money Back Guarantee


Product images

If the claim is for product defective or shipping damage, must Include the images show clearly the defective portion.
In some of our past cases, the claimed defects are actually due to improper method of usage and some other reasons that might be solved with our technical support.


Proceed To Shipping

Once we receive your claim, we would email you within 48 hours to give direction as to handle your claim.


Shipping Cost

Under all circumstances the original shipping cost would not be refunded, except Pchub make mistake on shipping out the defective product, not as described or shipping damage.


Method of Refund

All type of refunds would be made within 24 hours via the method of the payment we receive.